Trusted devices

Which browsers your account knows, what trusted, recognised and not trusted mean, and how to trust, untrust, rename and remove them.

On this page

A device, in this part of your account, is a browser the platform has seen you sign in from. The Trusted devices tab of Devices lists them all and lets you decide which ones are familiar. Its description reads: a trusted device is not treated as a new device when you sign in from it, and untrusting it makes it count as a new device again.

This is separate from Sessions. A session is a sign-in that is live now. A device is the browser itself, which can have many sessions over time.

Why devices matter#

When you sign in from a browser the account has not seen before, the platform may treat the sign-in more carefully: it can ask you to confirm it, and it can email you a security alert. Trust is a label you set on a browser. What it changes depends on the organization. See Signing in for what a new-device sign-in looks like, and Sign-in alert emails for the email.

How the platform decides that a sign-in needs extra care is not described here.

The device list#

The Trusted devices page listing four browsers with a trust label each: one trusted, two recognised and one not trusted, with Rename, Trust or Untrust, and Remove buttons. — Trusted devices: the browsers seen on the account, and which of them count as known. Sample data./account/sessions/trusted

Devices are ordered with trusted ones first, then recognised, then not trusted, and each group by when it was last seen. A device with no name is shown under the browser it last signed in from, for example a browser and system name, and is called Unnamed device only when that is not known. Each row shows when the device was First seen and when it was Last active, and for a trusted device Trusted since.

The tab itself shows a count of the devices that are trusted.

What the three labels mean#

Label	Meaning
Trusted	You marked this browser as trusted.
Recognised	The account has seen this browser from a sign-in, and you have not marked it either way. A new browser starts here after a sign-in that proved more than the password.
Not trusted	You untrusted this browser, or used Untrust all devices, or every sign-in from it so far was a limited one with the password alone (Continue with my password only (limited session)). A sign-in that proves more than the password makes it Recognised again: a passkey, an authenticator code, a link or code emailed to you, or Confirm it is you with your passkey or authenticator app.

A trusted device can drop back to Recognised without you doing anything:

when you trust more than ten devices, the ones trusted longest ago drop back, so the device you just trusted always stays trusted;
when a sign-in alert is answered with "this was not me", and when account recovery finishes, trusted devices drop back;
when you change your password, remove a passkey, turn off the authenticator app or unlink a linked account, trusted devices drop back.

In none of these cases is a device removed.

Trust or untrust one device#

Open Devices, then the Trusted devices tab.
On the device's row, select Trust (for a device that is not trusted) or Untrust (for a trusted one).
If a dialog titled Confirm it is you opens, confirm with a passkey or an authenticator code. On a session you opened with a passkey, Other ways to confirm also offers your Account password. The change then goes through.

Changing trust is a security decision. It needs a second factor you used in the last 30 minutes, and the platform emails a security alert to your verified addresses saying that device trust was updated. If your account has no second factor, the dialog says so and links to Open Security.

Rename a device#

A name helps you tell one browser from another, for example "Work laptop".

Select Rename on the device's row.
Type a name of up to 100 characters in Device name. Leave it empty to clear the name.
Select Save name.

Renaming does not change how much the device is trusted and does not ask for a second factor.

Remove a device#

Remove makes the platform forget a device. The dialog, Remove this device?, says it is forgotten and that signing in from it again makes it a new device.

Removing a device also ends every session that is open on it. If you remove the device you are using right now, your own session ends too, and you are taken to the sign-in page. Removing needs a second factor used in the last 30 minutes, like trusting does.

A removed device disappears from the list. If its browser signs in again later it shows up as a new device, first seen at that moment.

Untrust all devices#

Untrust all devices marks every device that is Trusted or Recognised as Not trusted. The button appears only while at least one device is trusted. The dialog is titled Untrust every device? and says every trusted device is treated as a new device again; confirm with Untrust all.

It does not end any sessions. Use it with Sign out everywhere when you want a clean slate after losing a device. The next sign-in from each browser will be treated as one from a browser the account is meeting again.

What can go wrong#

What you see	What it means
No devices yet	A device appears here after you sign in from it.
A trusted device became Recognised	You trusted more than ten devices, or a sign-in alert, recovery or a change to your password or sign-in methods reset trust. Trust it again if you still want it trusted.
Confirm it is you keeps appearing	Your account has no second factor, or the one you used is older than 30 minutes. Complete the dialog, or add a factor under Security and passkeys.